“Personal Data” means information that:
is recorded in any form;
is about, or pertains to a specific individual; and
can be linked to that individual.
“Sensitive Personal Information” means personal information that reveals race, ethnic origin, political opinions, religious or cultural beliefs, or that concerns an individual’s health.
Our Collection of your Information
The information we collect may include your personal information, such as your name, contact information, IP addresses, product and service selections and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:
when we correspond with you as a customer or prospective customer;
when you visit our website or use any of our platforms;
when you register as an end-user of our services and an account is created for you;
when you contact us for help;
when you attend our customer conferences or webinars; and
when the site sends us error reports or application analytics data.
We automatically track and collect the following categories of information when you visit any of our platforms:
types of computers, smartphones, or tablets accessing the platforms;
types of web browsers used to access the platforms; and
analytics data related to mobile application use, including, but not limited to, length of time on the application, activities on the application, and features accessed on the application.
Certain applications provided via the Platform and service may provide you the choice of allowing access to your location data, particularly if you give such application access to your social media account(s) such as Facebook, Twitter, or Instagram. This means that the application provider may know the exact physical location of an end user and contact an end user to provide product offerings in a given area. If you wish to disable this functionality, you may do so in the given application.
Our Use of your Personal Information
Our Company may use information that we collect about you to:
deliver the products and services that you have requested;
manage your customer relationship and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
communicate with you by e-mail, postal mail, telephone or mobile devices about products or services that may be of interest to you either from us, or other third parties;
develop and display content and advertising tailored to your interests on our site and other websites;
verify your eligibility and deliver prizes in connection with promotions and other marketing events;
enforce our terms and conditions;
manage our business; and
sell or transfer personal information to third parties for any legally permissible purpose in our sole discretion.
Our Disclosure of your Personal Information to Third Parties
we may provide your information to affiliated entities within our corporate group, as well as with vendors who perform functions on our behalf, such parties provide hosting and maintenance services, virtual infrastructure, payment processing, analysis and other services for us;
third party contractors may have access to our databases. Usually these contractors sign a standard confidentiality agreement;
as required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to our Company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or Company policies; and
when you give us consent to do so.
Potential for Other Users to Contact You
To the extent that a given application supports personal messaging functionality between and among end users, you may receive personal messages from other end users. You can disable this functionality by using the “unsubscribe” or other disabling instructions in the given application.
Our Security Measures to Protect your Personal Information
Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, if our Company website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.
Our Company and third parties may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These “web beacons” may be used to deliver cookies that conform to our Company’s cookie requirements.
Web Analytics Services
We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorized by our Company may have links leading to our site. Our Company cannot control these links and we are not responsible for any content appearing on these sites.
From time to time, we may send promotional messages. If you do not wish to receive promotional emails, you can change your email preferences on your Settings page on our websites, or you can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, change or updates to features of the Service, or technical and security notices.
Limiting Use, Disclosure, Retention
Our Company identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal data will be limited to that which is needed for the purposes identified by our Company. Unless you consent or we are required by law, we will only use the personal data for the purposes for which it was collected. We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Accuracy of Personal data
We do our best to ensure that the personal data we hold and use is accurate, complete, current and reliable for its intended use. We rely on the customers we do business with to disclose to us all relevant information and to inform us of any changes.
We shall take reasonable steps to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Personal Data from loss, misuse, unauthorized access or disclosure, alteration or destruction. However, the Company cannot guarantee the security of Personal Data on or transmitted via the Internet.
Your Access to and Updating of your Personal data
Reasonable access to your personal data may be provided upon request made to our Company at the contact information provided below. If access cannot be provided within that time frame, our Company will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied. We may charge a reasonable fee in advance for copying and sending the information requested. If you would like us to delete any personal data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.